Case Study: Successful Patient Check-In Kiosk Deployment in Multilocation Healthcare System
Nice case study by KIOSK Information Systems. For more information email [email protected] or Contact KIOSK to discuss a patient check-in kiosk deployment at your organization.
Here are the key points:
- Initial Solution: The healthcare system initially used tablets for patient check-in but faced issues with WiFi reliability and usability
- Kiosk Deployment: They switched to patient check-in kiosks, starting with a pilot of six and expanding to 135 kiosks.
- Benefits: Kiosks improved internet reliability, allowed easy ID and insurance card scanning, and enabled copayments during check-in.
- Success: The deployment reduced patient wait times, increased POS collections, and improved data accuracy, leading to plans for further expansion.
Reference: kiosk.com
Editor Note: we always cringed a bit going to a clinic and seeing tablets on the counter. Much easier to clean and sanitize a touchscreen every morning than a handheld tablet and typically with indentations for better grip.
Contact KIOSK to discuss a patient check-in kiosk deployment at your organization.