Tag Archives: Epic Welcome Kiosks

EPIC Welcome For Patient Check-in

Epic Welcome is a self-service patient check-in solution designed to streamline the registration process and improve patient experience in healthcare facilities. This innovative system allows patients to check in for their appointments electronically, reducing wait times and enhancing overall efficiency13.

Key Features
Self-Service Functionality: Patients can independently verify personal information, update medical history, and complete pre-appointment documents without staff assistance3. This autonomy not only saves time but also ensures privacy, as patients no longer need to verbalize sensitive information at the front desk1.

Electronic Documentation: The system facilitates electronic signing of consent forms and other necessary documents, significantly reducing paperwork and administrative burden3.

Integration with Electronic Health Records (EHR): Epic Welcome seamlessly integrates with existing EHR systems, ensuring real-time updates and accurate data transfer2.

Benefits
Reduced Wait Times: The implementation of Epic Welcome kiosks has been shown to decrease patient wait times by up to 60%, allowing for quicker access to healthcare providers1.

Improved Data Accuracy: By enabling patients to input their own information directly, the risk of data entry errors is minimized13.

Enhanced Patient Satisfaction: The streamlined process and reduced wait times contribute to a more positive patient experience4.

Efficient Resource Allocation: With patients handling routine check-in tasks, staff can focus on more complex responsibilities and patient care2.

Implementation Success
Mackenzie Health in Ontario reported that patients spent 13 fewer minutes at registration after implementing Epic’s Easy Check-In system, representing an 80% decrease in registration time4. Over 90% of their patients now use the kiosks for scheduled visits, demonstrating high adoption rates and user-friendliness4.

Epic Welcome kiosks can be customized to include various features such as payment processing, insurance verification, and wayfinding assistance6. As healthcare continues to evolve, these self-service kiosks play a crucial role in modernizing patient intake processes, improving operational efficiency, and ultimately enhancing the overall quality of care delivered to patients.