Epic Welcome Kiosk (Adjustable Height) by Olea

Olea Kiosks®, Inc. Delivers Height Adjustable Austin Kiosk for Healthcare

Patient Kiosk Check-In News from Olea Kiosks August 2021

Patient Kiosk Check-In Adjustable Height

Patient Kiosk Check-In Adjustable Height

Olea Kiosks® Inc., today, announced the addition of its height-adjustable base for the Austin series kiosk.  This new addition is available for ordering now.

With more than 2500 units in the field, the Austin kiosk is the most deployed Olea model to date.  And this compact and versatile self-service kiosk now has a fourth option. The Austin Height Adjustable (HA), combines the Height Adjustable base with the desktop unit to deliver a slick, compact, and versatile self-service solution.

Aimed at the healthcare check-in market, this unit delivers full Americans with Disabilities Act (ADA) height compliance as all of the user touchpoints can be positioned at a height under 48 inches. The unit is equipped with a paddle switch to activate the lift and lowering.  The base raises and lowers a total of 11.9 inches to provide users of all heights and abilities with an improved user experience.

Self-service kiosks help to improve profitability while reducing operational costs.  And while this self-service solution is simple in nature, the Austin can be configured in multiple ways to deliver check-in thoughtfully.

Note: The unit shown in the video is a prototype and includes only one UV sanitizing bulb.

In addition to patient check-in, there are many optional components that can be added to support identity verification, insurance information collection, as well as co-pay and signature collection.  In order to support these features, any of the following components can be added:

  • Web camera
  • Receipt size printer
  • Barcode reader
  • Magstripe reader
  • EMV compliant chip devices
  • RFID/NFC devices
  • Document scanner
  • On-screen signature
  • NavPad ADA 508 device

“The Austin HA comes at a time when healthcare and businesses, in general, are constrained by the lack of human resources available,” said CEO Frank Olea.  “Our engineering team worked extra hard to turn this unit around in a record amount of time,” added Olea.

In addition, an optional UV sanitizing system utilizing two powerful Mercury Vapor bulbs is now available with all of the Austin model kiosks. The cleaning cycle allows for sanitization of the touchscreen as well as the payment device. “We’re excited to bring this feature to market as we felt there was a need to keep not only the screens clean but the buttons on the pin-pads as well”, added Olea.

The Austin series kiosk is now available in 4 options:  the HA, the Freestanding (FS), the Desktop (DT), and the Wall-mount (WM).

The Austin is also very popular with hospitality and frequently used in quick-serve restaurants (QSR), ticketing, and hotel check-in where this functionality is also a welcome addition.

Click here to see the full press release.

Healthcare Kiosk – Olea Expands Epic Welcome Kiosk Solutions

From Kiosk Industry

Patient Check-In Kiosk and Epic Welcome Kiosk Olea Kiosks May 2021

Kaiser Patient Check-in Epic Kaiser Check-In Kiosk Epic Welcome Kiosk

Click for full size — Kaiser Patient Check-in Epic original model.

Kaiser Check-In Kiosk Epic Welcome Kiosk

Click for full size Kaiser Check-In Kiosk

Editors Note: Olea Kiosks takes a major step towards expanding the healthcare patient check-in kiosk and Patient Registration kiosk market along with Telehealth and Telecare by adding James Walker to their sales team.  Walker is an expert in Epic Welcome kiosk which dovetails perfectly with Olea Kiosks’ unparalleled engineering. Olea Kiosks is the major provider for Kaiser Permanente which is a primary baseline for Epic Welcome Kiosks and accessibility. Johns Hopkins, Cedars Sinai and Novant to list some others.

August 2021 Latest Enhanced Design Available! — New product! ADA height adjustable base for our Austin series kiosks. This moves 12” at the push of a button and includes an optional printer. Aimed at Healthchare for full ADA height compliance of ALL of the hardware in the kiosk. This base can be used in other setting like ticketing or QSR. We’ve also upgraded the Austin with an automated UV-C sanitizing light system. This is a true industrial grade bulb not LED’s that others are using.

 


Olea Kiosks®, Inc. Adds Industry Veteran James Walker to Sales Team

LOS ANGELES, Calif., May 12, 2021 (SEND2PRESS NEWSWIRE) — Olea Kiosks®, Inc., a visionary provider of innovative self-service kiosk solutions, today announced the growth of its sales team by adding veteran healthcare sales executive James Walker.

James joins Olea following ten years of self-service kiosk experience in the healthcare check-in space, most recently as channel director. With a comprehensive background combining sales and marketing, operations, and process improvement, he brings a broader perspective to the needs of his clients. Walker joins Olea as the company continues to grow its presence in healthcare as the industry expands its digital transformation.

Olea Kiosks James Walker

Click for full size — Olea Kiosks James Walker

“Having spent a good deal of time working through patient check-in, I’m excited about the opportunity to improve the entire patient experience and looking for opportunities to remove points of friction across the patient journey,” said Walker. “I see the difference self-service technology has made, and with the addition of telehealth and telemedicine applications, access to healthcare will become so much easier for people experiencing healthcare challenges,” he added.

“2021 is a year bringing much change to Olea Kiosks, and that continues with our growth and expansion in select verticals. James will be a real asset to our team with his extensive experience as we grow our presence across healthcare self-service solutions,” CEO Frank Olea explained.

In addition to almost doubling its manufacturing space earlier this year, Olea Kiosks®, Inc. has also strengthened its leadership team, added other additional sales resources, and expanded its customer experience team.

About Olea Kiosks®, Inc.

Olea Kiosks, Inc. is a self-service kiosk solution provider for the attractions and entertainment, healthcare and hospitality industries. Its technologically advanced, in-house manufacturing, design, and innovation have made it an industry leader. Headquartered in Los Angeles, California, customers include Cedars-Sinai, Kaiser Permanente, Tenet, The Habit Burger Grill, The Empire State Building, Universal Studios, Scientific Games, and Subway.

More News From Olea Kiosks

Flex Healthcare Kiosk Solution

healthcare kioskn pyramid

Source url on Pyramid

POLYTOUCH® FLEX 21.5 Healthcare Kiosk

Our FLEX 21.5 Healthcare covers patient management with check-in and check-out handling, patient routing in medical facilities and queue management applications.

With our FLEX Healthcare, we offer hospitals, doctors’ offices, rehabilitation centers, pharmacies and other medical care facilities a professional and reliable digital solution with an appealing and user-friendly design.

The FLEX Healthcare is modularly adaptable and can be easily integrated into the existing EHR or HIS. Market ready for your use case, our Flex is the first choice for the successful digitization of your point of care. With its easy and intuitive usability, you create a digital interface to your patients.\

It enables your site to get help quickly, reliably and contactless. In addition, you relieve your staff of administrative workload and enable streamlined flows.

Digital Healthcare Kiosks

The demands of health care facilities are changing rapidly. With continuous digitalization, the goal is to facilitate processes both for staff and patients, while allowing data to be transmitted fast and safely. With our FLEX 21.5 HEALTHCARE, we want to actively promote these developments – and contribute to sophisticated future concepts for medical facilities.

Digital Pharmacy Kiosks

More and more people are getting used to the benefits of using technology in their everyday lives and expect benefits such as personalization and convenience in healthcare as well. The evolution of the healthcare system is increasing the pressure to embrace digitization, enabling better service and streamlined management. These digital technologies will be crucial for shaping the Journey for a better informed, curious and proactive customer at the point of contact. Be part of the wave and enhance customer experiences in your pharmacy. Contact us now!

Contact [email protected] to be contacted

polytouch healthcare kiosk

polytouch healthcare kiosk

KioskGroup Tablet Kiosks Healthcare

Patient Check-In Kiosks and Visitor Check-In For Hospitals by KioskGroup

Healthcare and Senior Living facilities continually struggle with providing the best patient experience while also balancing heavy staff workloads.

iPad and tablet kiosks provide a variety of use case solutions that are built for durability, ADA compliance, and a compact footprint. With options for branded colors, logos and signage, our kiosks can help increase patient and visitor satisfaction while reducing overhead and labor costs.

It is worth noting that several of the models support Epic Welcome Kiosks and are currently deployed and operating

Typical uses:

• Secure Visitor and employee check-in kiosks including webcam, visitor badge and ID scanning
• Fever Monitoring and screening questions
• Information, Maps and Wayfinding
• Large display marketing video displays with scrolling daily events
• Employee timeclock
• Food service—tabletop, handheld, and standalone devices

More Information Needed?

VA EHR – Cerner Problems Reported — Now Paused

VA EHR Update – Cerner EHR

VA EHR Kiosks
7/12 — An article from Fierce laying out several aspects of VA. The bottom line is it is going to cost twice as much as originally estimated.  Not unlike the VA complex here in Denver.

Update from HISTalk
See report

VA OIG looks at training deficiencies in the VA’s first Cerner rollout at Mann-Grandstaff VA Medical Center, in Spokane, WA, noting:

  • The VA Office of Electronic Health Record Modernization is charged with the implementation, but the involvement of VHA, which houses all of the system’s users, is not clear.
  • Training design was internally called “button-ology” because it focused on telling users which buttons to push to get a desired outcome, with little context provided to users who then failed to understand how to use the system.
  • Users struggled because the classroom training didn’t focus on workflow.
  • The system that was made available for user practice did not match the VA’s actual system.
  • Cerner’s classroom trainers were not capable of answering questions and raised facility concerns because they lacked a clinical background and EHR knowledge. Users complained that Cerner’s trainers would defer many basic questions to the “parking lot,” which became a running joke among employees being trained.
  • All of the 30 super users said their training was a waste of time that left them demoralized, distrustful of Cerner and the VA project team, and less prepared to help users than before the training.
  • Leaders did not fully understand Cerner’s role-based permissions and how to manage staff who required multiple role assignments, causing users to be assigned to the wrong training classes.
  • VA contracting officials scored Cerner’s training work as “satisfactory,” the minimum level that meets contractual requirements.
  • The post-live decrease in user productivity and morale was attributed to EHR training factors.
  • The project’s change management group withheld some OIG-requested training evaluation data and altered other data before sending it.

7/15 Update

The VA pauses its Cerner project after a review finds significant issues.  Report by HIStalk

VA EHR Testimony

VA EHR Testimony

VA Secretary Denis McDonough tells the Senate Veterans’ Affairs Committee that he is putting the VA’s Cerner implementation on hold. This follows the completion of a three-month project review that found serious “governance and management challenges.”

McDonough says that the VA’s first implementation at Mann-Grandstaff VA Medical Center (WA) in October 2020 did not live up to its promise of “seamless excellence in VA care,” adding that the report found “numerous patient safety concerns and system errors” as well as significant negative impact on productivity.

The cost of the project, which was originally estimated at $10 billion when Cerner was awarded a no-bid contract in 2017, has risen to over $20 billion. McDonough has ordered a new budget estimate for the entire project, which will include the several billion dollars of infrastructure upgrades that the original estimate missed.

Committee chair Senator Jon Tester (D-MT) told the group, “I’ve had the impression for some time there are folks out there milking the cow. Every day they go out and they see this cash cow, and they’re getting every dime they can get out of it. There’s been damn little accountability. I hope Cerner’s watching this. Cerner’s not up to making a user-friendly electronic medical record, and in fact what’s transpired here is we’re going in the opposite direction, then they ought to admit it and give us the money back so we can start over.”

See list of specific issues (there are many) in article by HIStalk

Catalog

Hardware and Software Products

Besides working with the major kiosk and tablet providers for healthcare and arranging contact and resources, we also work with DigitalBusiness on providing hardware and software products to the public.

Example listing for software is KioWare:

Application software for customer interaction is easy with KioWare. And it is multi-function supporting digital signage content management as well as remote monitoring and reporting. Windows or Android (there is an iOS version available as well). Especially useful for inhouse programming teams are the standard built-in device drivers and wraps for a wide assortment of common devices such as credit cards, EMV, QR scanners and many more. You can use simply as a secure browser lockdown in tandem with your existing application and/or website. 10th Generation software tried and tested with 1000s of customers. ADA tested and approved and has passed VPAT certification and embedded JAWS functions so accessibility liabilities are addressed. DigitalBusiness can offer discounted pricing along with custom consulting and configuration assistance.

Here is our current catalog

HIMSS will require fully vaccinated for COVID-19

HIMSS Healthcare Exhibition Patient Kiosks

From Fierce Healthcare

Excerpt:

HIMSS Conference Patient Kiosk

HIMSS Conference Patient Kiosk

If you want to set foot inside the Venetian-Sands Expo Center in August for HIMSS21, or even the HLTH conference in Boston later this year, you will have to be fully vaccinated for COVID-19.

The Healthcare Information and Management Systems Society (HIMSS) announced Monday morning that it has adopted a “vaccination required” approach for all attendees, exhibitors, and HIMSS staff for HIMSS21, slated to take place August 9-13 in Las Vegas.

HIMSS21 will be the largest on-site healthcare conference since the start of the COVID-19 pandemic.

The HIMSS21 “campus” includes events at the newly expanded Wynn meeting space, the Venetian-Sands Expo Center and the newly built Caesars Forum Conference Center.

In practice, this means anyone who wants to be involved with the on-site HIMSS21 event will have to provide proof of their full vaccination.

Read complete article From Fierce Healthcare

 

At Home Healthcare – Kaiser Permanente, Mayo team up

Telehealth Telecare News Kaiser and Mayo

From HealthcareDive

home healthcare

home healthcare

Dive Brief:

  • Kaiser Permanente and Mayo Clinic are investing $100 million in a hospital-at-home company as the COVID-19 pandemic accelerates the push toward care settings outside a hospital’s four walls.
  • The investment is in Boston-based Medically Home, which has a virtual and physical delivery model allowing providers to shift acute care typically administered in a hospital to a patient’s home. Its software platform, called Cesia Continuum, integrates communications and monitoring for care teams.
  • The partnership will allow patients to be treated at home for infusions and conditions like cancer, infections and COVID-19, according to the companies’ announcement Thursday.

Read full article

From HealthcareDive

Patient Check-In Kiosk – Olea Expands Healthcare, Telehealth

Patient Check-In Kiosk, Telehealth and Telecare Kiosk News

From Olea Kiosks May 2021

Kaiser Patient Check-in Epic

Kaiser Patient Check-in Epic

Click for full size — Kaiser Patient Check-in Epic original model.

Editors Note: Olea Kiosks takes major step towards expanding the healthcare patient check-in kiosk and Patient Registration kiosk market along with Telehealth and Telecare by adding James Walker to their sales team.  Walker is an expert in patient check-in and accessibility which dovetails perfectly with Olea Kiosks’ unparalleled engineering. Olea Kiosks is the major provider for Kaiser Permanente which is a primary baseline for Epic Welcome Kiosks and accessibility. Johns Hopkins, Cedars Sinai and Novant to list some others.


Olea Kiosks®, Inc. Adds Industry Veteran James Walker to Sales Team

LOS ANGELES, Calif., May 12, 2021 (SEND2PRESS NEWSWIRE) — Olea Kiosks®, Inc., a visionary provider of innovative self-service kiosk solutions, today announced the growth of its sales team by adding veteran healthcare sales executive James Walker.

James joins Olea following ten years of self-service kiosk experience in the healthcare check-in space, most recently as channel director. With a comprehensive background combining sales and marketing, operations, and process improvement, he brings a broader perspective to the needs of his clients. Walker joins Olea as the company continues to grow its presence in healthcare as the industry expands its digital transformation.

Olea Kiosks James Walker

Click for full size — Olea Kiosks James Walker

“Having spent a good deal of time working through patient check-in, I’m excited about the opportunity to improve the entire patient experience and looking for opportunities to remove points of friction across the patient journey,” said Walker. “I see the difference self-service technology has made, and with the addition of telehealth and telemedicine applications, access to healthcare will become so much easier for people experiencing healthcare challenges,” he added.

“2021 is a year bringing much change to Olea Kiosks, and that continues with our growth and expansion in select verticals. James will be a real asset to our team with his extensive experience as we grow our presence across healthcare self-service solutions,” CEO Frank Olea explained.

In addition to almost doubling its manufacturing space earlier this year, Olea Kiosks®, Inc. has also strengthened its leadership team, added other additional sales resources, and expanded its customer experience team.

About Olea Kiosks®, Inc.

Olea Kiosks, Inc. is a self-service kiosk solution provider for the attractions and entertainment, healthcare and hospitality industries. Its technologically advanced, in-house manufacturing, design, and innovation have made it an industry leader. Headquartered in Los Angeles, California, customers include Cedars-Sinai, Kaiser Permanente, Tenet, The Habit Burger Grill, The Empire State Building, Universal Studios, Scientific Games, and Subway.

More News From Olea Kiosks

Walmart Telehealth – Purchases MeMD

From I-Telehealth

BENTONVILLE, Ark., and PHOENIX, Ariz., May 6, 2021 – Walmart Health and MeMD, a multi-specialty telehealth provider, today announced they have entered into an agreement for Walmart Health to acquire MeMD. This reinforces Walmart’s commitment to integrated, omnichannel health delivery that leverages data and technology to improve engagement, health equity and outcomes.

This acquisition will, over the coming months, allow Walmart Health to provide access to virtual care across the nation including urgent, behavioral and primary care, complementing our in-person Walmart Health centers. Our focus on consumer engagement, improved health outcomes and early, equitable access remains the cornerstone of quality health care that can help lower overall health care costs across all populations.

“Telehealth offers a great opportunity to expand access and reach consumers where they are and complements our brick-and-mortar Walmart Health locations. Today people expect omnichannel access to care, and adding telehealth to our Walmart Health care strategies allows us to provide in-person and digital care across our multiple assets and solutions,” said Dr. Cheryl Pegus, executive vice president, Health & Wellness. “Our Health & Wellness mission is to focus on the consumer’s seamless experience and improved health. We are excited to welcome MeMD employees to the Walmart family, and we are looking forward to together, accelerating health care access across the country.”