Category Archives: Picks

EPIC Welcome Kiosk by KIOSK

Epic Welcome Kiosks Improving Patient Experience The EPIC Welcome Kiosk is the standard by which all patient check-in kiosks are judged.  This is KIOSK Information Systems iteration with case study on it. LINK TO EPIC WELCOME KIOSK FULL CASE STUDY At a Glance  – Summary improve overall patient satisfaction The Challenge lengthy check-in process that involved filling out… Read More »

Telehealth News – Teladoc Historic Net Loss Reported

Teladoc Telehealth News Teladoc said fourth-quarter revenue increased 15% year-over-year to $637.71 million, which beat average analyst estimates of $633.65 million, according to Benzinga Pro. The company reported quarterly earnings of $23.49 per share due to non-cash goodwill impairment charges of $23.26 per share. Excluding the impairment charge, Teladoc’s net loss came in at 23 cents per share versus… Read More »

AI Artificial Intelligence and Patient Acceptance

AI Healthcare News From HealthCare Dive Excerpt While public opinion on AI is still evolving, knowledge about the technology also determines patients’ hesitance levels. Patients who said they have heard little or nothing about AI were more likely to be uncomfortable with their provider using them than those who said they had heard about them, the survey found.… Read More »

Elotouch Healthcare Solutions

Elotouch Healthcare and Patient Check-in For more information visit — the email contact for Elo is [email protected] Elotouch has a wide variety of solutions for the healthcare space. For major EHR systems Elo supports Epic Welcome Kiosk and their entire EHR system plus Cerner (now Oracle). Below are some of the solution packages.   Create collaborative experiences in… Read More »

VA Accessibility Issues – Visually Impaired Patients

VA Accessibility Problems Oracle, Cerner and the VA get taken to the woodshed in this article. Visually impaired users are virtually shut out of the systems. From Kaiser Health News via USAToday Oct. 2022 In Brief Summary Lack of magnification capability incompatible screen reader for text-to-voice Struggle to log in Struggle to enter basic information Oracle insists all… Read More »

EPIC EHR Trend – Winning More Installations

EPIC EHR News More big hospitals are looking to integrate into a single EHR and EPIC seems to be the preferred option to do that. The uncertainty from Oracle, a traditional SQL database company, migrating its backend to Cerner might be one factor. A benevolent dictatorship is better than a dictatorship was one quote.  Allscripts has suffered. Worth… Read More »

Kiosk Privacy Is About To Get Far More Complicated

Kiosk Privacy and HIPAA By Evan Schuman Kiosks are a highly effective way to interact with customers, but in healthcare settings, they must be handled carefully to avoid compliance, privacy and cybersecurity problems. Evan Schuman Sometimes, the mere existence of a kiosk at a certain location can itself reveal potentially protected and sensitive information. Consider a kiosk that allows patient… Read More »