Category Archives: VA Patient Check-in Kiosks

VA – What is a Kiosk

Patient Check-In Kiosk For VA Information reference page — What is a ‘Kiosk?’ Kiosks are a self-service, touch screen device that allows enrolled Veterans to have convenient control and access to their health information, enhance Veterans’ experience with VA and offer Veterans self-serving activities such as: Check-in for scheduled appointments View future appointments Manage, review and update personal… Read More »

COVID-19 Delays VA Cerner EHR Project

From Modern Healthcare Apr2020 The Veterans Affairs Department has paused the rollout of its multibillion-dollar electronic health record project on account of the novel coronavirus, VA Secretary Robert Wilkie wrote in a letter to Congress on Friday. “The worldwide pandemic created by the coronavirus disease (COVID-19) has shifted the overall priorities of the Department of Veterans Affairs,” he… Read More »

Patient check-in for Veterans

From Vantage Point the VA blog Feb 2020 Using surveys and feedback to improve patient experience Since 2017, more than 4 million Veterans have given VA feedback on their customer experience. These surveys are usually sent to VA customers within a few days of their appointment. Recently, 88.5% of Veterans have responded that they agree or strongly agree… Read More »

VA Electronic Health Record Modernization – Wilkie on Byrne Departure

From FedScoop The removal of Deputy Secretary James Byrne “will not impact at all” the massive migration project at the VA, according to Department of Veterans Affairs Secretary Robert Wilkie The project is a massive migration of the electronic health records of millions of veterans from the outdated Veterans Information Systems and Technology Architecture (VistA) platform to a cloud-based commercial Cerner… Read More »

VA Patient Check-In Kiosk News – RFI Issued

Background on VA RFP Connected Health (CH) is about extending the reach of the health care system beyond the traditional brick and mortar walls and empowering patients to assume a greater role for managing their own health. Access to care and an exceptional Veteran experience are listed as the Department of Veterans Affairs (VA) Veterans Health Administration’s (VHA)… Read More »