VA Kiosks EHR – New Rollouts Delayed Till 2023

By | October 22, 2022
VA EHR Kiosks

VA EHR Delay

Review finds more problems and thus they have decided to delay until they are fixed. Related news is Oracle, Cerner and VA under fire for accessibility issues. From the Federal News Network – October 2022

In Brief Summary

  • June 2023 next possible date
  • The Oracle Cerner EHR is not delivering
  • Challenges include
    • latency and slowness
    • problems with patient scheduling
    • referrals
    • medication management
    • and other types of medical orders
    • clinician and employee burnout
  • Thousands of clinical orders “disappearing”


The Department of Veterans Affairs is further delaying the rollout of its new Electronic Health Record to additional sites, as it troubleshoots problems that have led to patient harm and frustrated its health care workforce.

The VA announced Thursday the agency will push back upcoming deployments of its Oracle-Cerner EHR to June 2023 to address previously known and emerging problems with the system and to “make sure it is functioning optimally for veterans and for VA health care personnel.”

VA Secretary Denis McDonough, this summer, scrapped plans for EHR deployments for the rest of calendar year 2022, after the agency’s inspector general office reported instances of the EHR contributing to patient harm and decreased quality of care.

The VA is also sending letters to every veteran who may have been impacted by problems with the EHR currently running at five VA locations across the U.S.

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Author: Site Manager

Many years in the kiosk industry and in the healthcare sector in particular. EPIC being the primary EHR worked with and patient check-in kiosks were the big element.